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Usage Inquiry allows end-users telephonic access to usage information. The end-user calls up, enters his/her code (pin code, client number etc.) and can listen to the usage.
All kinds of helpdesk functionality is and can be made available, including surveys,
Activating/deactivating configuring the Voicemail service.
It is possible to configure SMS settings, for example send an SMS notification when usage goes above a customer’s allowance, or send an SMS notification when a customer’s SMS bundle is empty.