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08 Dec '15
Smartspace chose the Call Center of Comsys
With the outstanding MVNE technology Smartspace is providing Austrian MVNOs with all the necessary products and services for a sustainable market success in mobile business. The founders of the Smartspace placed MVNO models successfully in recent years already and want to convert the full potential of the market in the future even more successful.
With the expansion of the platform with the multi tenancy Call Center solution of Comsys Smartspace will be able to offer additional services to their MVNOs. The Call Center solution is fully integrated in the CRM making it very easy for customer service representatives to operate and serve their customers.
The MVNE in a box solution has many features such as: Real-time IN Services, Voicemail, SMS-C, USSD Gateway, Messaging Services, Post-paid, Prepaid, MMS, Real-time Convergent Charging and Rating Engine, CRM, Wholesales Billing, Call Center, Data Warehousing & Business Intelligence, Missed Call Alert, Provisioning, Mobile Marketing and Advertising, Voice (IVR) Services, Voucher Management System, Service Creation Environment, Flexible Mediation, Loyalty and Campaign manager, and much more.
About Smartspace GmbH:
Smartspace a virtual network operator enabler (MVNE), enables companies outside the mobile branch an uncomplicated entry in the mobile business. Customers benefit from the decades of experience of the team in the mobile industry and at the same time have access to an extensive network of partners in the areas of technology, telecommunications law, and customer service. Smartspace offers a range of services for the development and operation of mobile services. Low initial investment, a performance-based pricing model and customer ownership create the cornerstone of an attractive business model. For more information about Smartspace visit: http://www.smartspace.at/
About Comsys Telecom & Media B.V.:
Comsys Telecom & Media is a specialist in interactive telephony services and provides telecommunication products, solutions and hosted services in the converging arena of IN, 3G, SIP and VoIP networks for mobile and fixed line telephone operators, MVNO’s and call centers. Comsys has more than 30 years of experience in developing and hosting interactive media services. Comsys develops these solutions for Voice, Web and Mobile. For more information about Comsys visit: http://www.comsys.net/