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23 Nov '12
Comsys goes to Indonesia
Semarang, Soesterberg, November 23 2012 – Comsys Telecom & Media will open an office in Indonesia in the beginning of 2013.
Comsys Telecom & Media continues to expand and has decided to open an office in Semarang Indonesia. Comsys scheduled to open the new office in the beginning of 2013. The new office and local team will be managed by Sander Hamel. Sander Hamel is currently a Senior Unix Engineer at Comsys and working at Comsys for around 5 years.
Marc Naayer, Manager Support at Comsys says, “If the number of clients keeps increasing like it did this year Comsys needs to expand the support in order to at least maintain the Quality of service. Combining this with a support department in another time zone is an absolute advantage in our goal to further improve the quality of support for Comsys and its clients”.
In the beginning the team will exist of Unix engineers to deliver remote support to our customers in that region including Australia and New Zealand. Besides delivering support to the region, the team will also assist in remote installations of new software at our customers around the globe. Working across multiple time zones is a big advantage for the night jobs which are currently done from within Europe. We will be able to do this in Indonesia during daytime while Europe is sleeping.
Sander Hamel, Senior Unix Engineer at Comsys says “I am convinced that opening a branch office in Semarang will allow us to expand our support team and increase our service performance by hiring the best people and train them well”.
"The new office shows our commitment to our growing customer base and business. It also gives Comsys a better position to compete in the Asian market through direct communication and technical support. Next to that it offers many possibilities for the future" says Walter Botman, Managing Director of Comsys Telecom & Media.
About Comsys Telecom & Media:
Comsys Telecom & Media is a specialist in interactive telephony services and provides telecommunication products, solutions and cloud services in the converging arena of IN, 3G, SIP and VoIP networks for mobile and fixed line telephone operators, MVNO’s and Contact Centres. Comsys has more than 27 years of experience in developing and hosting interactive media services. Comsys develops these solutions for Voice, Web, Mobile and Contact Centres. Comsys also owns and operates cloud based service centres in several locations throughout Europe. For more information about Comsys visit: http://www.comsys.net/