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Livecom acquired by Artilium

The Netherlands, March 2016 - On the 9th of February 2016, Livecom was taken over by Artilium. This takeover enables Livecom to invest more in the further development of our customer contact software solutions, and to realize further professionalization. Livecom will thus be able to implement new solutions and further product improvements so that we can optimally support our customers in their needs in the area of customer contact.

Livecom became the first provider in 2003 for commercial chat in the Netherlands, and from that position, Livecom has broadened their portfolio in the years thereafter toward other customer contact channels like proactive chat, e-mail, knowledge bank (‘self-service’), telephony (via Comsys) and WhatsApp. It is now time to take the next step, and the takeover by Artilium offers Livecom the capability of doing that.

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160 MILLION
Calls / year
Mobile subscribers
25+ MILLION
10+ years
customer loyaltee
Global solutions
30 COUNTRIES
International
support/service
On premise, Hybrid,
Public/Private Cloud

 

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