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Siebel is one of Oracle’s products and is a complete customer relationship management (CRM) solution. Oracle's Siebel CRM helps organizations differentiate their businesses to achieve maximum top-and bottom-line growth. It delivers a combination of transactional, analytical, and engagement features to manage all customer-facing operations. With solutions tailored to more than 20 industries, Siebel CRM delivers:
- Comprehensive on premise and on demand CRM solutions
- Tailored industry solutions
- Role-based customer intelligence and pre-built integration
Oracle's Siebel Sales applications maximize sales effectiveness in real time by accelerating the quote-to-cash process, aligning sales channels, increasing pipeline and win rates, and raising average transaction values.
SpeechFrame can be integrated to the Siebel environment. This enables extra features in your contact center and for your call center agents. Features such as: Screen PopUp with caller details, Click to Dial caller, etc.
Other protocols and interfaces