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Service Delivery Platform Info.
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0900, 0800, Contact Center, IVR and SMS services all at 1 Platform.
Comsys offers you:
Huge proven track record with International Customers.
Including Contact Center, IVR software.
Highly scalable, easy to expand with new features, service and functionalities.
Introduction Service Delivery Platform (SPD)
Service Delivery Platform (SDP, Hosting Platform) is a combination of servers that can provide various services such as 0900 or 0800 services, PostPaid, PrePaid, SMS.
A Service Delivery Platform includes also functionality to enable customers to create their own IVR applications. This can be done with a Service Creation Environment. The Service Delivery Platform is based on the SpeechFrame® product. The Service Delivery Platform contains all functionality to start your own service platform.
The Service Delivery Platform gives the possibility to start small and grow when needed. Also additional features such as TTS, ASR and messaging can be added at any time.
With a Service Creation Environment you can create, change the Voice dialogues in just minutes.
Top 4, related SDP products
Technical SDP Information
- EDR's & CDR's (Event- & Call Detail Records)
- Graphical Service Creation Environment
- Highly scalable, UP to 10.000 lines
- vXML & CC-XML capabilities & special additions
- Many standard interfaces
- Open standards and integration possibilities
- Multi language support
- WebGUI's for maintenance and configuration
- Supports multiple protocols at the same time
- Different transfers options (special features)
- Early media announcements
