Mobile Collect Call (MCC)

Introduction
Comsys SpeechFrame® can be used for Mobile Collect Call in several different scenario’s. Roughly two methods can be implemented; calling MCC and triggering MCC. Below are several possible scenarios for implementing MCC. Comsys SpeechFrame® can be used for, but is not limited to these scenarios.

Calling MCC
By calling MCC the A-party, who is the initiator of the MCC, calls into the service and enters the B-party number by means of DTMF input. The A-party call is established by the incoming call. The B-party call will be initiated by the MCC service node.

Triggering MCC
Triggering MCC can be done by sending a USSD or (free) SMS message that will be received by the MCC service. The A-party and B-party numbers are received in the sent message. Both A-party and B-party calls will be initiated by the MCC service node.

Other concepts
Other concepts for triggering MCC, like sending e-mail or using an ‘initiate MCC’ button on a web site are not covered in this document. However, such methods can be implemented using SpeechFrame®.