Our top 5 SolutionsContact Center Voicemail Voice Response (IVR) Missed Call Alert MVNO in a Box
Missed Call Alert flyer
A complete and extensive Missed Call Alert solution
Very fast ROI of less than 2 months and quick deployment (4-8 weeks)
Commercial and technical advantages over your competitors.
High call completion, additional revenue and better customer satisfaction.
Missed Call Alert (MCA /Slam Down)
Comsys offers a complete and extensive Missed Call Alert solution (also called Slam Down). This solution is for non-Voicemail customers and gives more call completion.
In most cases young, Post Paid and Pre Paid customers do not make use of Voicemail. In some markets the use of Voicemail is just ‘not done’. In all cases the Missed Call Alert is a perfect solution: offering non-Voicemail customers the rich functionalities of call alert notifications.
The Comsys Missed Call Alert solution is based on the SpeechFrame Voicemail product. The solution can serve separate customer groups at the same time, each with specific settings i.e. pre-call (no charge) and single or multi SMS notifications. Comsys has also other Call Completion solutions.
Top 3 related MCA products
- Multiple instances (groups, operators, labels)
- Announcement (pre-call, normal call)
- Calling party depending language
- Sending of SMS per redirecting reason
- Different aggregation types (multi, single)
- Additional marketing text
- Flexible expiration time
- Many statistics, CDRs, EDRs
- Flexible SMS configuration via Web-GUI