Our top 5 SolutionsContact Center Voicemail Voice Response (IVR) Missed Call Alert MVNO in a Box
Missed Call Alert flyer
A solution for the non-Voicemail customers that gives more call completion.
Comsys offers you:
The A very fast ROI less than 2 months and quick deployment (4-8 weeks)!
A Commercial and Technical advantage towards to your competitors.
High Call completion, Additional revenue and Better customer satisfaction.
Introduction Missed Call Notification (MCN)
Comsys offers a complete and extensive Missed Call Notification solution (also called MCN). This solution is for the non-Voicemail customers and gives more call completion.
In most cases young customers and postpaid and/or prepaid do not make use of Voicemail (anymore). In some markets the use of Voicemail is just ‘not done’. In all cases the Missed Call Notification is a perfect solution to offer non-voicemail customers the rich functionalities of notifications.
The Comsys Missed Call Notification solution is based on the SpeechFrame® Voicemail product. The solution can serve separate customer groups at the same time, each with specific settings like pre-call (no charge!) and single or multi SMS notifications. Comsys offer many more Call Completion Solutions.
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Technical MCA Information
- Multiple instances (groups, operators, labels)
- Announcement (pre-call, normal call)
- Default language & Calling party depending language
- Sending of SMS per redirecting reason
- Different aggregation types (multi, single)
- Additional Marketing text
- Flexible expiration time
- Many statistics, CDR's, EDR's
- Flexible SMS configuration via WebGui