Easily create flexible and advanced surveys

 Ability to measure and improve customer satisfaction
 Facility to review surveys with recordings and enhance agent skills.
 A fully web-based solution to create surveys with various types of questions.

Survey

With the Comsys Survey solution you can easily create flexible surveys and questions, monitor customer satisfaction levels with your Contact Center and give feedback to your agents. 

Survey offers your customers a convenient way of giving feedback about a given service. This provides you with valuable information direct from your customers that can be used to improve your Contact Center operations and enhance agent skills.

The Comsys Survey software is fully web-based, this means there is no need for any software development it is easy to integrate with the Comsys Contact Center and IVR solutions. Survey is based on the Comsys SpeechFrame product and supports a wide range of features.

Top 3 related Survey products

  1. IVR solutions
  2. Contact Center
  3. Service Delivery Platform

 IVR Survey

Key features:

  • Multiple surveys
  • Recording option (incl. play/download)
  • Survey management
  • Various different management reports
  • Multi-language support
  • GUI for creating, configure
  • GUI for reviewing and making notes
  • Easy to combine with Comsys IVR
  • Easy integration with Comsys Contact Center


Some of our References

Skinny MVNE MTel MVNO iTalk BB MVNO Virgin Mobile MVNO KPN Mobile Weex MVNO Slingshot MVNO Smartspace MVNE Sprint MVNE Entel MVNE, Falabella MVNO
TZMobile MVNO Schiphol IVR BlueSky MVNO IP Payment PCI IVR Ziggo MNO Maz Tiempo MVNO T-Mobile MNO Lemontel Mobile MVNO PrePay solutions PCI IVR Tele2 MNO, MVNO
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