Soesterberg/Rotterdam, June 26, 2007 – Comsys, specialist in interactive telephony, has extended the operation and maintenance activities on the KPN voice and messaging systems. This extension has taken place because KPN is now responsible for the Enertel network. Comsys now monitors more than 100 systems for KPN.

KPN has outsourced the operation and first line maintenance of a number of voice and messaging services to Comsys for a number of years already. These services include Corporate Voice Inbound, Routing VoiceMail fixed net, VoiceMail Belbericht, Rent a switch en SMS to fixed.

KPN has increased her presence in products and services for the Wholesale- and the Business market with the takeover of Enertel. Comsys is now also responsible for maintenance of the former Enertel systems.

Kees de Bie, implementation manager of KPN: ‘We have chosen for Comsys because of the service level they offer and their knowledge and experience of the technology of voice and messaging systems. By outsourcing the operation of these services, we can focus on our core business, namely the development of new and innovative products and services.’

‘Comsys has their own support organisation and is very competent in fault diagnosis, support monitoring and report processes’, according to Walter Botman, Head of Support & Operations of Comsys. ‘Because we have a special support team on location, the operation and maintenance of the systems has the best possible attention. And to deliver maximum service, Comsys has partner agreements with a large number of suppliers.’