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Tele2 expands the SpeechFrame® IVR platform with Call Completion Services
Soesterberg, January 2010 - Telecom operator Tele2 has decided to use the Comsys SpeechFrame® IVR platform for additional Call Completion solutions in Croatia and Latvia. The Missed Call Alert service is part of the Comsys Voicemail product.
The Missed Call Alert service is a customized solution for the centralized network configurations, but is at the same time number, country and language- independent. There are many parameters which can be configured. The deployed system enables Tele2 to operate a flexible service which matches customers' needs and which expands Tele2's business.
Joost van der Stelt, Manager Products & Innovation at Comsys: "the Comsys SpeechFrame® product is a highly qualified telecommunications platform that has already been implemented all over the world. The expansion for Tele2 shows that Comsys is a leader in the field of IVR's and speech controlled solutions. This is a major step ahead in reinforcing our position in the European telecommunications market."
Comsys is a specialist in interactive telephony services and provides telecommunication products and hosted services in the converging arena of IN, 3G, SIP and VoIP networks for mobile and fixed line telephone operators, MVNO's and call centers. Comsys has more than 25 years of experience in developing and hosting interactive media services. Comsys has access to hosted services centers in seven locations throughout Europe