CallTV, Televoting, direct response competitions, interactive games and fundraising shows are a winning formula for interactive television and it is vitally important that we have the technical infrastructure in place to support it. Mass calling places unique demands on the infrastructure. While conventional voice networks are provisioned and configured for random call handling, mass calling creates high volume synchronised call arrival. On our multi media platforms we can handle up to 3.000 concurrent calls at the same time.

Results and statistics can be stored within a data warehouse for detailed analysis or provided in real-time to the customer as required. Even Call traffic information according to geographic origin is always available. On our service platforms we have many thousands of IVR resources ensuring that extreme peaks in traffic can be supported properly.

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