Comsys is an expert on managing your inbound voice services. Calls may be collected via Service Access Numbers and delivered to any destination in the world. Intelligent Network Services enable your customers calls to be routed according to predefined parameters in order to respond to continous changing business needs and covering 100% of your incoming calls.

Flexible call management
Sophisticated call routing options allow you to maximise your call-handling efficiency. Calls can be delivered to any location or any device, diverted to a specific helpdesk, using an announcement, or it can be barred.

Value Added Services (VAS)
Comsys adds value by combining 0800 /090x / 088 servicenumbers with telecom solutions as (International) call diverting, Interactive Voice Response (IVR), Automatic Speech Recognition (ASR), Text-To-Speech (TTS) and Sophisticated Virtual Call Center Services. By introducing a Service Access number via Comsys call traffic will increase without extra pressure on the internal organization  due to the advanced telecom solutions.

Online management and reporting
Our real time webstats provide continuously updated information for call-traffic monitoring, resource optimisation and marketing campaign evaluation. Our Web-based management tool, allows you to make real-time configuration changes. Not only to your routing plans but also altering the IVR settings.

Web traffic control
A Call-me-now button on your website stimulates customer contact by removing any threshold: simply click the Call-me-now button on the website and the potential cutomer will be called back immediately by an agent.

Fast & Friendly Customer Service
Comsys accomplishes the creative development and the technical realization of the solutions. Our own helpdesk offers faster service than the standard that is applicable at other providers.

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